

1. How is this diversion system discreetly integrated into the ceiling?
The system is designed to entirely replace one standard 61cm x 61cm ceiling tile. The Polystyrene panel is manufactured to fit flush within the existing grid framework, and its neutral white colour ensures it blends seamlessly with the surrounding ceiling, providing unobtrusive leak management.
2. Is the unit’s flow rate suitable for heavy water ingress?
The verified flow rate of 0.76 litres per minute is highly effective for continuous drips and minor to moderate leaks typical of ceiling voids. For applications where major, high-volume water flow is anticipated—such as a burst pipe—a high-capacity diverter tarp should be considered as a supplementary or primary containment measure.
3. Are all the components required for safe water drainage included in the kit?
Yes, this product is supplied as a comprehensive kit. It includes the diversion panel, a 7.6-metre drain hose, six ceiling clips, and tie wraps. These accessories ensure you can immediately deploy the system and securely route the fluid away to a floor drain or reservoir without the need for immediate additional purchases.
4. What is the recommended procedure for managing the drain hose on the ceiling grid?
To ensure effective gravity drainage, the hose must be routed with a consistent downward slope away from the panel. The included ceiling clips and tie wraps are designed to be used with the grid, allowing the hose to be secured neatly along the framework whilst maintaining the essential slope for the flow of captured liquid.
5. Is this drop-ceiling system a permanent solution for a leak?
No, this is a highly effective, reusable temporary solution intended for diversion and mitigation. Its purpose is to control the water until the underlying cause—such as a faulty pipe or damaged roof section—can be identified and permanently repaired by a qualified maintenance professional.
All our products are dispatched from the United Kingdom, with most items arriving within 3-5 working days. For custom-made or made-to-order items, delivery times may vary, and any exceptions will be clearly indicated during the checkout process.